Your Warranty

Use the form on this page to register the warranty on your new Kawai piano.

This form is valid for customers in Australia and New Zealand only.

Your details

First Name * Last Name *

Email Address *

Your Address

Address * City *

State *

Postcode *

Country *

Product details

Piano Model Number * Serial Number *

Date of Purchase *

Retailer details

Retailer * Country *

Copy of receipt

Attach File (250Mb Limit) *

Enter Word Verification in box below *

Warranty FAQs

How do I request a repair under warranty?

What is the Dealer Preparation Checklist?

What does the warranty cover?

How do I find my nearest tuner/technician/service centre?

Is my piano still under warranty?

How can I get help if my piano is not under warranty?

If I sell my piano, does the warranty go with it?

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K Series Professional

Sleek lines combine with advanced technology to create a range pianos with rich, vibrant textures of tone to captivate any player.

Shigeru Kawai

Handcrafted from precious renewable materials, these limited edition concert series grand pianos provide unparalleled touch, purity of tone and expression.

GX Professional Series

Defining the 'Made in Japan' philosophy of disciplined craft with technological innovation. A superb series of rich, vivid, expressive grand pianos.

Premium Pianos

The premium range is quite simply our finest digital piano collection. Kawai's heritage in crafting world-class performance instruments inspires these digital pianos that deliver an exceptional musical experience.

Home Digital Pianos

Affordable digital pianos that feature touch and sound technologies derived from our top concert grand pianos, our home digital pianos set a bold new standard in value and performance.

GL Classic Series

Our dramatic new range of grand pianos with modern styling and the design intelligence to allow the player to achieve full musical artistry.

Pro Stage Pianos

Regarded by music industry insiders as the most authentic and durable stage pianos around, the MP Series offers unrivalled touch, sound and control to meet the demands of professional musicians.

Portable Pianos

Compact and portable, the multi-purpose ES Series pianos feature realistic keyboard actions, powerful speakers and a selection of excellent sounds suitable for various musical opportunities.